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Step-by-Step Guide

How It Works: Ordering From China

A clear 6-step process from initial inquiry to arrival in your destination city. We confirm specifications and costs at each stage.

Guangzhou warehouse: batch inspectionGuangzhou warehouse: batch inspection

6 Clear Steps

01

Inquiry & Details

Submit a product link, photo, specifications, or your internal tracking number if you bought goods yourself.

02

Quote & Route Selection

We calculate freight based on dimensions, weight, density, and chosen transport mode (road, air, rail). We confirm terms before taking any action.

03

Payment Approval

You pay after reviewing and approving the agreed invoice sum.

04

Warehouse Intake & Inspection

When items arrive at our China terminal, we verify quantities, check for defects, take photos, and consolidate items.

05

Dispatch & Transit

Cargo is dispatched via the agreed transit method. We notify you once the shipment departs.

06

Arrival in Your City

Your shipment arrives at the destination terminal in your city for pickup or transfer to local courier delivery.

Frequent Questions About Ordering

How fast will my order be calculated?↓

We reply during business hours, usually within 2 hours.

When do I pay for freight?↓

Payment details are fixed in the contract before dispatch.

Can I combine purchases from multiple sellers?↓

Yes, consolidation is a standard service at our warehouse.

Submit Quote Request

We reply during business hours, usually within 2 hours.

How should we contact you?

Choose a convenient channel and enter the contact below.

Enter your username or profile link.

Specify details (city, weight, company)+
Where do we start? — choose the closest option

Optional: up to 3 images, 2 MB each. They are available only to the staff handling your request.

By clicking “Get a reply”, you consent to processing the information you provide to answer your request, including cross-border transfer to the operator in China and necessary service providers, under the Privacy Policy.

We will respond during business hours, usually within 2 hours.

During working hours we aim to reply within 2 hours; complex requests or requests received during Chinese public holidays may take up to one day.