Privacy Policy

广州市万章国际物流有限公司 / Guangzhou Wanzhang International Logistics Co., Ltd.

91440106MACEJN6739

广州市天河区大灵山路61号第11栋一层B区81

No. 81, Zone B, 1/F, Building 11, 61 Dalingshan Road, Tianhe District, Guangzhou, China

Cargo enquiries are handled by the Chinese company below. The Cargo owner organises processing and assigns authorised staff. CRM GIGANT is a separate Cargo processing system with access limited to its organisation. Data contact: info@cargo-w69.com or an official Cargo messenger; no calls required. The registered address is not a parcel intake address.

Enquiries include goods/link, task, marketplace, country/city, known weight, comment and chosen Telegram/WhatsApp/email contact; name, organisation and initial weight are optional. We also process attachments and metadata, consent version, time, language, site and notice digest, page path and received UTM/referrer/click IDs. Orders need agreed quotes, address, documents, statuses and necessary payment information; warehouse operations use goods photos and agreed videos. Receipt/transfer logs, queues containing messages, acknowledgements, technical records and backups may also contain personal data. Purposes are replies, goods/destination checks, quotes, contract preparation/performance, support, claims, required archives and spam/fault protection. Form consent covers the enquiry; contracts, required retention and security have their applicable bases. Do not send full card numbers, CVV, passwords or unnecessary passport documents. Any shipping document is requested separately with a purpose and protected channel.

An enquiry is first saved on Cargo’s server; copies may exist in site records, file storage, queues and backups. Transfer to CRM GIGANT is for manager replies and order accounting: contact, message, enquiry context, origin/path, time and consent version, not automatically the files or every advertising identifier. A website number proves site storage, not CRM receipt. Necessary recipients: Cargo managers, warehouse staff in China, accounting, authorised site/CRM administrators, hosting/file/backup providers, agreed carriers and selected payment services/banks. Email and Telegram notifications, where enabled, create separate copies. Carriers receive recipient/shipment data; payment services receive necessary payment data; authorities receive data on a mandatory basis. Processing may take place abroad, including China. Exact server/file/backup countries and providers’ contractual roles require separate confirmation; a national domain does not establish local storage. Available site/recipient information is supplied on request; mandatory transfer/storage requirements remain applicable.

Unconverted enquiries/quotes: up to 180 calendar days after last substantive contact. Attachments: until checking ends, no more than 30 days after closure and no later than the enquiry limit. Necessary order records, material correspondence, documents, waybills and delivery evidence: 5 years after completion/closure; legally required originals follow their applicable longer period. Warehouse photos/agreed videos: 180 days after confirmed receipt/closure. Full queue/notification payloads: delete within 30 days after CRM acknowledgement; without acknowledgement, no later than enquiry expiry. Minimal receipts: 180 days after last delivery outcome. Detailed transport traces: up to 30 days after closure; access/error/anti-spam records: up to 30 days from event. Short in-memory protection keeps its shorter window. Minimal access/deletion audit and recovery suppression: up to 1 year after operation without contact/message; linkable keys remain data. Backups: rolling cycle up to 30 days from creation. These are processing rules, not a claim of fully automated deletion. Viewing/retries do not restart periods. Only necessary enquiry data become order data; 180 days do not close an open paid order. Disputes/mandatory archives retain a limited set with basis, period and review date; 5 years do not replace statutory accounting retention or extend all data for one dispute.

Write to info@cargo-w69.com or an official messenger using the previous contact, describing the request and number if known. A number alone is not identity proof; verification is proportionate through the original channel/known details, without a default passport demand. Organisational procedure: acknowledge within 3 working days, ordinary active-system deletion within 10 working days; a shorter mandatory deadline prevails. Backup copies expire within their 30-day cycle. Withdrawal does not cancel an order or destroy required documents. We explain the result, retained minimum, basis, remaining period and external-copy limitations. Authorised staff arrange and confirm deletion across website records, logs, queues and retries, all copies, files, CRM, search, exports and notifications. Removing an interface row or expiring a link does not delete a file. Restoration must not resume deleted-data processing; other orders/organisations are preserved. We request deletion of accessible external copies without promising erasure from others’ devices or mandatory archives.

Managers access Cargo enquiries for their task; warehouse staff the required goods/order; accounting payment documents; administrators temporary task access; customers only their documents/photos. Access is restricted and transfers minimised; private files are not intended for permanent public links. Unneeded faces, address labels and EXIF/GPS are to be hidden/removed. Enquiry consent does not authorise marketing publication of order photos; a separate basis and image rights are required. The service is not for unsupervised enquiries by minors.

The browser may store storefront and language choices and whether the notice has been dismissed. This is separate from enquiry consent. When Google Analytics 4 is configured, the site uses cookies and analytics to improve its operation; a notice appears on the first visit. “Got it” dismisses the notice. Yandex Metrica is not connected. Optional analytics/advertising are not required to enquire; contacts, free text, photos, personal URLs, order numbers and CRM IDs are not sent to counters. Clearing browser storage does not delete a server enquiry.

Version 2.0 applies from 16 October 2026. Russian is authoritative; translations are for reference. Use the stated contact for data requests and mandatory rights. These rules do not set goods-storage periods.