退款 (Tuìkuǎn — Order Refund)
The monetary refund process on 1688 and Taobao triggered upon order cancellation or defective intake.
Term Definition
The characters 退款 signify refund of purchase monies. If a supplier fails to dispatch items within agreed timeframes or flaws are detected upon arrival in Guangzhou, a 退款 request is initiated. Funds are credited back into the account according to platform rules.
Usage Example
«Filing an immediate 退款 retrieved the balance after the vendor ran out of raw materials.»
What we do
We manage supplier refund workflows in China, purchase with zero fee, and guard client preferences.
Related site pages
Other terms in this category
包邮 (Bāoyóu — Free Domestic Shipping)
A badge on 1688 and Taobao indicating that the seller covers shipping to the warehouse within China.
现货 (Xiànhuò — In Stock)
A sourcing badge indicating ready-made products stored in the supplier warehouse ready for immediate shipping.
定制 (Dìngzhì — Customization / Made-to-Order)
A 1688 marker indicating factory willingness to customize branding, dimensions, or materials.
Need assistance with shipping from China?
Your account manager will verify supplier terms and calculate freight by density without hidden charges.