From finding a product to dispatch
Your buyer and forwarder in China: choose one stage or agree a complete order. Open a service to see its scope.
For personal purchases and business
Discuss your request
We confirm whether the service applies to your request
This page shows possible stages. Before payment, we check the goods, seller terms, feasibility of China-side work, documents and a channel for the destination country.
No stage, timing, price, payment method or route is treated as included before individual confirmation.
Buying from stores and platforms
We contact the seller to clarify the model, options, stock and purchase terms. Already paid the seller? We can arrange receipt in China without buying again.
- What you receive: An agreed order specification, seller terms and handover to the next stage.
- What we agree first: Goods, buying fees, domestic freight and international shipping are separate cost components. A catalogue entry does not guarantee stock or purchase acceptance.
Supplier sourcing and paid preliminary checks
We search for a seller or manufacturer against your brief. A paid preliminary check covers registration details, company contact and a product video call; wholesale requests can include alternative suppliers.
- What you receive: A comparison and a report distinguishing checked information from unanswered questions.
- What we agree first: Scope and price are agreed first. Factory or warehouse visits, measurements and negotiations are quoted separately. This is not a guarantee of reliability or a laboratory test.
Samples before a wholesale order
We buy samples, check agreed characteristics, provide photos or video and arrange shipment to your company.
- What you receive: A sample and a report against the agreed checklist to support your purchasing decision.
- What we agree first: Quantity, tests, packing and shipping are agreed separately. A good sample does not guarantee the batch; samples are still subject to import rules.
Receiving, checks and parcel preparation
We receive goods from sellers, check quantities and visible condition, photograph, combine or split shipments, repack and store them before dispatch.
- What you receive: A receiving report, package information and packing prepared for the agreed transport.
- What we agree first: Check depth, storage time and charges, protective packing and extra operations are order-specific. Visual checks do not replace functional testing.
International forwarding and freight
We compare postal, courier and freight options for the destination, product, weight and volume, including delivery to an address, collection point or customs warehouse.
- What you receive: An offer identifying the service, chargeable weight, cost components and handover point.
- What we agree first: A country in the directory is not acceptance of any shipment. We check current service availability, restrictions, transit estimates, last mile and liability before dispatch.
Commercial imports and documents
We help obtain supplier information and prepare a commercial shipment for customs: product descriptions, invoice, packing list and applicable supporting documents.
- What you receive: An agreed document list and allocation of seller, importer, representative and recipient roles.
- What we agree first: Clearance, permits, conformity, duties and taxes depend on the country and goods. The importer and included work are agreed before the transaction.
Preparation for stores and marketplaces
We assemble sets, apply agreed labels, repack and prepare batches or individual shipments for your sales channel.
- What you receive: Prepared goods and an operations report against your brief.
- What we agree first: Provide labels, artwork, set contents, addresses and platform requirements first. Automated integrations, platform admission and its SLA are not implied.
Production and private-label coordination
We help source manufacturers, agree specifications, samples, packaging and labels, follow up production and arrange agreed checks.
- What you receive: Recorded requirements, manufacturer approvals and reports for the selected stages.
- What we agree first: Minimum quantities, tooling, brand rights, testing and visits are separately scoped. Certification and defect-free production are not automatic.
Returns, exchanges and seller assistance
We communicate with Chinese sellers, document discrepancies and help arrange returns, exchanges or repairs where their terms allow.
- What you receive: Issue documentation and a next step agreed with the seller.
- What we agree first: Seller acceptance, deadlines, reverse logistics and costs need a separate check. We do not promise refunds or international warranty coverage in advance.
Discuss your request
We do not accept dangerous goods, temperature-controlled goods, food, medicines, weapons or prohibited substances. Other products are screened against carrier and destination rules before purchase or dispatch.
Need advice?
Tell us the product and destination. We will confirm service availability and return a quote for this order.