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Receiving, checks and parcel preparation

We receive goods from sellers, check quantities and visible condition, photograph, combine or split shipments, repack and store them before dispatch.

For personal purchases and business

Discuss your request
Receiving, checks and parcel preparation
Before confirmation

We confirm whether the service applies to your request

This page shows possible stages. Before payment, we check the goods, seller terms, feasibility of China-side work, documents and a channel for the destination country.

No stage, timing, price, payment method or route is treated as included before individual confirmation.

01 / Receiving, checks and parcel preparation

Receiving, checks and parcel preparation

We receive goods from sellers, check quantities and visible condition, photograph, combine or split shipments, repack and store them before dispatch.

  • What you receive: A receiving report, package information and packing prepared for the agreed transport.
  • What we agree first: Check depth, storage time and charges, protective packing and extra operations are order-specific. Visual checks do not replace functional testing.
02 / Receiving, checks and parcel preparation

International forwarding and freight

We compare postal, courier and freight options for the destination, product, weight and volume, including delivery to an address, collection point or customs warehouse.

  • What you receive: An offer identifying the service, chargeable weight, cost components and handover point.
  • What we agree first: A country in the directory is not acceptance of any shipment. We check current service availability, restrictions, transit estimates, last mile and liability before dispatch.
03 / Receiving, checks and parcel preparation

Returns, exchanges and seller assistance

We communicate with Chinese sellers, document discrepancies and help arrange returns, exchanges or repairs where their terms allow.

  • What you receive: Issue documentation and a next step agreed with the seller.
  • What we agree first: Seller acceptance, deadlines, reverse logistics and costs need a separate check. We do not promise refunds or international warranty coverage in advance.
Services

From finding a product to dispatch

From finding a product to dispatchBuying from stores and platformsInternational forwarding and freightCommercial imports and documentsPreparation for stores and marketplacesProduction and private-label coordination
Next step

Discuss your request

We do not accept dangerous goods, temperature-controlled goods, food, medicines, weapons or prohibited substances. Other products are screened against carrier and destination rules before purchase or dispatch.

Where do we start? — choose the closest option

Optional: up to 3 images, 2 MB each. They are available only to the staff handling your request.

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Requests are accepted 24/7. During working hours we aim to reply within 2 hours; complex requests or requests received during Chinese public holidays may take up to one day.

Need advice?

Tell us the product and destination. We will confirm service availability and return a quote for this order.

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